FAQs
Frequently Asked Questions (FAQ)
About Yokuro Skincare
What is Yokuro Skincare?
Yokuro is a luxury skincare brand developed by a Doctor and Aesthetician. Our formulations blend science and nature to deliver effective, high-performance skincare for all skin types.
Are your products dermatologist-approved?
Yes! Our products are formulated by a dermatologist with a deep understanding of skin concerns, ensuring they are both effective and gentle.
Are Yokuro products suitable for all skin types?
Yes! Each product is designed for specific skin needs. We offer cleansers, serums, and treatments tailored to oily, dry, sensitive, and combination skin.
Product Selection & Usage
Which cleanser should I use?
- Mimo Foaming Cleanser → Best for oily/combination skin
- Riro Gentle Cleanser → Ideal for dry, sensitive, or normal skin
Which serum is best for my skin type?
- Oily → Pipe (for oil control)
- Blemishes & Hyperpigmentation → Imole (for dark spots and discoloration)
- Dry & Sensitive Skin → Omi (for deep hydration)
- Ageing & Fine Lines → Ayeraye (for firming and renewal)
- Active Acne, spot and breakouts → Wura (for spot control)
How do I use the serums?
Apply 3 drops of serum to cleansed skin, gently patting it in. Allow it to absorb before applying moisturizer and sunscreen.
Can I use Yokuro serums both in the morning and at night?
Yes, all Yokuro serums are designed to be used twice daily for optimal results. They seamlessly integrate into your morning and evening routines to address your skin concerns effectively.
Can I use multiple serums together?
Our serums are packed with multiple active ingredients that target each specific skincare concern and so are designed to be used alone. However, serums can be layered if you so wish. For example, Imole for hyperpigmentation and Omi for added hydration. Apply lighter serums first and wait 30 seconds between layers.
How long will it take to see results with Yokuro serums?
Results vary depending on your skin concern, but users start to notice improvements in tone and texture within 2-6 weeks of consistent use. Improvements in appearance of pigmentation, tautness, acne are achieved with longer term application (8-12 weeks).
How long does a Yokuro serum last with regular use?
When used twice daily, a full-size (30ml) Yokuro serum lasts approximately two months. This ensures you get consistent results while maximizing the value of your investment in your skincare routine.
Do I need sunscreen if I have dark skin?
Absolutely! UV exposure affects all skin tones, contributing to hyperpigmentation and ageing.
Product Ingredients & Safety
Are your products natural?
We use a blend of natural botanicals and scientifically proven actives to deliver premium results.
Are Yokuro products fragrance-free?
Yes! We avoid artificial fragrances and use only skin-friendly ingredients.
Are your products tested on animals?
No, our products are 100% cruelty-free and never tested on animals.
Are Yokuro products safe for pregnancy?
While our products are formulated with safe ingredients, we recommend consulting with your healthcare provider before using any new skincare products during pregnancy and breastfeeding.
Can Yokuro Skincare serums be used with other skincare brands?
Yes, our serums are versatile and can easily integrate into your existing routine. However, we recommend avoiding products with overlapping active ingredients to prevent irritation.
Is Yokuro packaging sustainable?
Sustainability is a core value for us. Our packaging is designed to be eco-friendly, using recyclable materials wherever possible.
Ordering & Shipping
Where can I buy Yokuro Skincare?
You can purchase Yokuro products directly from our website and select luxury retailers.
Do you ship internationally?
We currently only deliver in Nigeria and the United Kingdom but we are looking to expand to the wider world soon. Head to our Shipping page for information on delivery time and costs. For the rest of the world, watch this space or sign up to our mailing list for updates.
How long does shipping take?
Depends on destination and shipping type requested.
Lagos – standard delivery is 2 days but there are options for same day and next day deliveries.
Rest of Nigeria – delivery is within 3 days.
Standard UK delivery: 5 working days. There are also options for next day and nominated day delivery.
What is your return policy?
We can arrange replacement for items that arrive damaged or defective. For hygiene reasons, items can only be returned for a replacement if they are unopened with all the tamper-resistant seals, packaging and cellophane intact. Please email hello@yokuroskin.com to initiate your return. If you experience an issue with your order, please contact us as soon as you recognise an issue.
Getting in Touch
How can I contact Yokuro Skincare?
You can reach us via email at hello@yokuroskin.com or DM us on Instagram @yokuroskin for inquiries. Alternatively, contact us on Whatsapp chat via the following numbers:
Nigeria – 09037508622
UK customers – 07742157822