Scratch to Reveal
Scratch off the foil on your product's sticker to reveal the QR code and hologram.
Product Authenticity
Verification Guide
Your trust means everything to us. To protect the quality of every Yokuro product and guard against counterfeits, we've introduced an authenticity verification system across our full range. Below is a simple guide to the verification process, and where to get help if you need it.
Authenticity Steps
Scan the Code
Scan the QR code to access our official verification page. For security, each code can only be scanned a limited number of times.
Check the Website
Confirm you've been directed to verify.yokuroskin.com before continuing. Any other address should be treated with caution.
Enter the Serial Code
Enter the unique serial code revealed under the foil into the form provided.
Verification Status
Tap Submit to verify your product's authenticity. You'll receive an instant confirmation.
Verified
Each serial code can only be verified once. Repeat attempts will be flagged for review.
Important Authenticity Alerts
Please be cautious if you encounter any of the following when verifying your Yokuro product:
Incorrect Website Address
The verification page must be verify.yokuroskin.com. Check the spelling carefully
any other address may be a scam.
alert
Details Don't Match Your Scan Time
When a product verifies as authentic, the date and time shown should match when you scanned it. Any mismatch may indicate a fraudulent result.
Verifies Without a Serial Code
A genuine product requires a serial code for verification. If this step is skipped, treat the result with suspicion.
Counterfeit Alert Appears
This means the QR code has already been scanned too many times, and the product may not be genuine.
QR Code Doesn't Respond
A QR code that fails to load or redirect is a cause for concern.
Keep a Record
Take a screenshot of every message or page shown during verification. This helps our team assist you quickly if any issues arise.
FAQ
Each genuine Yokuro product comes with an official hologram sticker. Scan the QR code on the sticker to begin the verification process.
You'll be taken to Yokuro's official verification page, where you can complete the authenticity check.
Enter the serial code found beneath the scratch-off foil on your hologram sticker, then submit the form.
It's hidden beneath the scratch-off foil on the hologram sticker. Gently scratch it off to reveal the code.
The system will confirm instantly whether your product is genuine once you submit your details.
For security, each QR code can only be scanned a limited number of times. After that, it will no longer work.
No. Each serial code can only be verified once. Repeat attempts will be flagged by the system.
Contact us with your purchase details, clear photos of the packaging, and the hologram sticker with its serial code.
Contact Us
We would love to hear from you. Reach out and our team will get back to you.